Billing, plans and invoices

Trial and payment

New companies get a 14-day free trial. You authorise automatic payment with Razorpay when it starts, and nothing is charged during the trial. Payment is then taken automatically each month or year. You can cancel at any time.

Invoices

Open Settings, then Billing and plan, and go to the plan page; there, choose View and download invoices. Each paid payment has a PDF invoice. (The banner on a late account also takes you there.) We are not registered for GST at present, so invoices do not include GST.

If a payment fails

• Days 0 to 7: full access, with a banner and reminder emails.
• Days 7 to 14: read-only. You can see everything but cannot save changes.
• From day 14: locked until the payment is made. Your data is safe and returns the moment you pay.

Trial ended or plan cancelled

If the trial ends without payment the account becomes read-only straight away, and locks after 14 days. If you cancel, you keep full access until the end of the period you already paid for, then read-only, then locked 14 days later.

Changing plan

To move to a different plan, contact us. A smaller plan needs your team to fit its seats first.